Policy

Shipping Policy

Effective Date: July 2026

Thank you for shopping with House of Thalen.

Order processing

  • Orders are typically processed within 3–5 business days after payment has been successfully received.
  • Orders placed on weekends or public holidays will be processed on the next business day.

Shipping

  • We currently ship throughout the United States.
  • Orders are fulfilled through our trusted fulfillment partners. Delivery times vary depending on your location and the shipping method selected at checkout.
  • Estimated delivery times are provided for convenience only and are not guaranteed.

Order tracking

Once your order has shipped, you will receive a confirmation email containing your tracking information so you can monitor your delivery.

Shipping delays

While we make every effort to process and deliver orders promptly, occasional delays may occur due to carrier disruptions, severe weather, or other circumstances beyond our control.

Incorrect shipping information

Please ensure your shipping address is accurate before placing your order. House of Thalen is not responsible for delays or delivery issues resulting from incorrect address information provided by the customer.

Contact

If you have any questions regarding shipping, please contact us at hello.US@houseofthalen.com.